PLAUD NotePin & AI Annual Unlimited Plan

Press the center of the device until you feel one vibration to start recording. To stop recording, you just need to press the center of the device again until you feel two vibrations.

After you finish recording, the audio will be saved in your device automatically.

To do a transcription:

1. Connect your PLAUD device to the PLAUD APP.

2. Your audio files will be uploaded automatically after a successful connection.

3. Enter the file and tap "Generate". Choose the summary template, language, and Al model. Then, click "Generate Now"to start the transcription.

1. After the transcription is complete, the summary and mind map are automaticaally generated.

2. PLAUD App automatically generates mind maps based on your summary, enhancing your visual understanding.

If you want to share the files with others, you just need to share the link directly.

The link will expire in 7 days.

When you export audios, transcripts, summaries and mind-maps, there are several formats you can choose:

1. Transcription
TXT, SRT, DOCX, PDF

2. Summary
TXT, Markdown, DOCX, PDF

3. Mind-map
JPEG, Markdown

4. Audio
MP3, WAV

1. Hardware

Customers of the PLAUD device enjoy a 12-month warranty service starting from the date of purchase. To avail of the warranty service, customers must provide a valid device serial number.

The warranty service applies if:

• The Recorder is not dismantled, repaired, maintained, resold, or modified without permission.
  
• The Recorder is not operated in an abnormal environment.
  
• The Recorder is not damaged due to a violation of the user's guide.
• The Recorder has not experienced a collision, falling, or bending due to improper storage or faults, and significant deformations due to liquid leakage in humid places.
  

2. Annual Membership & Transcription Quota
If you have purchased an Annual Membership or a Transcription Quota from plaud.ai but haven't used or activated it, you are eligible for a full refund within 30 days of the purchase date. To request a refund, please contact our customer support team bysubmitting a requestwith your order details. Refunds are processed within 5-10 business days upon approval. Activated or used products are not eligible for refunds.

3. Accessories

PLAUD accepts all unused accessory returns within 30 days of delivery.To begin the return process, please contact our customer support team bysubmitting a requestwith your order number.