About Us

Plaud Inc. is a Delaware-incorporated, San Francisco-based company, building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1 500 000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think.

We strictly adhere to security standards

We always regard user privacy and data security as our highest responsibility and are fully aware that handling the personal information entrusted to us by global users properly and rigorously is an inescapable social obligation. Therefore, we strictly comply with privacy laws, regulations, and industry standards in various countries and the Taiwan region, ensuring that data processing is lawful, secure, transparent, and controllable.

All registered user information and voice data collected with user authorization are stored exclusively on servers located within the United States, where our headquarters is based.

Our data processing chain implements strict permission isolation and encryption measures.

Without explicit user authorization, no third party can access, retrieve, or use such data for model training, product improvement, or any other purpose.

In terms of data security, we have established a security system that meets the highest standards in the industry. Currently, we have obtained multiple internationally recognized data privacy and compliance reports and certifications, including: ISO 27001, ISO 27701, HIPAA, SOC 2, GDPR, and EN 18031.

We are committed to continuously investing resources and technology to build the most reliable privacy and data protection system in the industry, enabling users worldwide to use our products with confidence and security.
View Compliance Table
Where is your data stored?
Plaud places a high priority on the security and privacy of user data. All user data is stored in the AWS US West (Oregon) data center and is protected by U.S. laws and Plaud's strict internal information security management policies.

What is AWS?

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AWS (Amazon Web Services) is the world's largest cloud services platform, offering highly reliable data storage, computing, and database services. It is renowned for its exceptional stability and adherence to international security standards.

How is data protected?

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Your data is fully encrypted throughout its lifecycle. Plaud enforces rigorous access controls and monitoring mechanisms for all data, ensuring the highest security standards during transmission and storage to prevent unauthorized access or misuse.

Where is the data stored?

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Your data is stored in the AWS US West (Oregon) data center and is protected under the Oregon Consumer Privacy Act. High‑standard privacy regulations and strict legal requirements ensure your data receives the strongest protection both legally and technically.

Who has permission to access the data?

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You are the sole controller of your data. We only access relevant data when authorized by you or when necessary to provide our services. Your data will not be used for unauthorized purposes nor shared with unrelated third parties. All data processing adheres to international data privacy standards.

Headquarters

Company Name

Plaud Inc.

Contact Phone Number

415-829-3606

Address

8 The Green, Ste A, Dover, Kent County, Delaware 19901

Japan Branch

Company Name

Plaud Co., Ltd.

Contact Phone Number

03-6820-8060

Address

33F Shibuya Hikarie, 2-21-1 Shibuya, Shibuya-ku, Tokyo

Singapore Branch

Company Name

PLAUD PTE. LTD.

Address

51 Bras Basah Road, #01-21 Lazada One, Singapore 189554 (“Lazada”)-shared office space (05-01-D)

Plaud Milestones

2021

November ｜ Plaud was established in the United States, with its headquarters located in San Francisco.

2023

June ｜The world's first AI-powered recording device, "Plaud Note", launched its pre-sale on Kickstarter and surpassed $1.5 million in sales within one month.

2024

February ｜ Awarded the iF Design Award, and later in 2024 won the world's four major design awards, including the Red Dot Design Award, IDEA Design Award, and Good Design Award.

August｜ The world's first wearable AI recording device, "Plaud NotePin", begins pre-sales in the United States. The product has been covered by major US media such as Forbes, TechCrunch, The Verge, WIRED, and TechRadar.

2025

June ｜ Plaud surpassed 1,5 million users worldwide.

August ｜ Achieved four global privacy and security compliance certifications, including GDPR and EN 18031, as well as HIPAA and SOC 2 Type II.

November ｜ Achieved ISO 27001 and ISO 27701 certifications.

Data Security FAQs

1. Where is Plaud's hardware manufactured?

2. Is Plaud a foreign company?

3. In special circumstances, if a foreign government requests user data and audio files, will Plaud provide them?